TRACK ORDER

Tracking your order is now quick and simple.

When your Order ships, you will receive a Shipping Confirmation email from support@bananata.com with your Tracking Number.

Depending on the product you have ordered, the Shipping Confirmation Email could take up to 7 business days to be sent.

Once you receive the Shipping Confirmation email, follow these steps to easily check on your delivery status:

  1. Visit: https://www.17track.net/en
  2. Enter Your Tracking Code, provided in the Shipping Confirmation Email
  3. Click the “Track” Button

Things to Keep in Mind:

  • Order Numbers do not instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed – Your order has been shipped out and is in transit to the local post office. Tracking should updating within a few business days.
  • Depending on the destination, the order may take 12 to 30 business days to be delivered. Please reference the description to see the delivery time frame for your specific country.
  • Have any questions? Please view our FAQ page or connect with us.